/* Support is one workspace. Shared portal and navigation retain brand ownership. */
.ag-support-page { --support-muted: #5e6c63; --support-line: #dfe3db; --support-tint: #f6f7f2; }
.ag-support-page [hidden] { display: none !important; }
.ag-support-page ::selection { background: #ead4a8; color: var(--portal-pine); }
.ag-support-page input, .ag-support-page textarea { caret-color: var(--portal-ink); }
.ag-support-page :focus-visible { outline: 2px solid #936718; outline-offset: 3px; }
.ag-support-page a { text-underline-offset: 4px; }
.ag-support-page button { font: inherit; cursor: pointer; }
.ag-support-page button:disabled { cursor: wait; opacity: .55; }
.support-main { padding-top: 34px; }
.support-page-head { display: flex; align-items: center; justify-content: space-between; gap: 24px; margin-bottom: 28px; }
.support-page-head h1 { margin: 0 0 8px; font-size: 34px; line-height: 1.2; letter-spacing: -.03em; }
.support-page-head p { margin: 0; font-size: 14px; color: var(--support-muted); }
.support-email { display: flex; align-items: center; gap: 12px; color: var(--portal-ink); text-decoration: none; flex-shrink: 0; }
.support-email > svg { width: 24px; height: 24px; color: #87621f; }
.support-email small { display: block; color: var(--support-muted); font-size: 12px; margin-bottom: 4px; }
.support-email span span { font-size: 14px; font-weight: 600; }
.support-email:hover span span { text-decoration: underline; }
.support-workspace { display: grid; grid-template-columns: 310px minmax(0,1fr); min-height: 688px; border: 1px solid var(--support-line); border-radius: 16px; background: #fffefa; }
.support-inbox { padding: 22px 16px 16px; background: var(--support-tint); border-right: 1px solid var(--support-line); border-radius: 16px 0 0 16px; display: flex; flex-direction: column; min-width: 0; }
.support-inbox-head { display: flex; justify-content: space-between; align-items: center; margin: 0 4px 16px; }
.support-inbox-head h2 { display: flex; gap: 8px; align-items: center; margin: 0; font-size: 16px; font-weight: 600; }
.support-count { font-size: 12px; color: var(--support-muted); font-weight: 500; }
.support-icon-button { width: 36px; height: 36px; display: inline-flex; align-items: center; justify-content: center; color: var(--support-muted); background: transparent; border: 0; border-radius: 8px; }
.support-icon-button svg { width: 18px; height: 18px; }
.support-icon-button:hover { background: #e7ebe2; color: var(--portal-ink); }
.support-compose-button { display: flex; justify-content: center; align-items: center; gap: 9px; width: 100%; min-height: 44px; border: 1px solid var(--portal-pine); border-radius: 9px; background: var(--portal-pine); color: #fffefa; font-size: 13px !important; font-weight: 600 !important; }
.support-compose-button svg { width: 17px; height: 17px; }
.support-compose-button:hover { background: #213c2c; }
.support-search { display: flex; align-items: center; gap: 8px; border-bottom: 1px solid #d2d8ce; margin: 18px 4px 14px; padding: 6px 0; }
.support-search > svg { width: 16px; height: 16px; color: var(--support-muted); flex-shrink: 0; }
.support-search input { width: 100%; min-width: 0; min-height: 30px; border: 0; background: transparent; font: inherit; font-size: 13px; color: var(--portal-ink); }
.support-search input::placeholder { color: var(--support-muted); }
.support-filters { display: flex; align-items: center; gap: 3px; margin-bottom: 14px; }
.support-filters button { border: 0; background: transparent; padding: 9px 10px; border-radius: 7px; color: var(--support-muted); font-size: 11px; font-weight: 600; }
.support-filters button[aria-pressed="true"] { background: #e5e9df; color: var(--portal-ink); }
.support-filters button:hover { color: var(--portal-ink); background: #edf0e8; }
.support-list-summary { font-size: 11px; margin: 0 6px 9px; color: var(--support-muted); }
.support-ticket-list { display: flex; flex-direction: column; gap: 4px; max-height: 440px; overflow-y: auto; scrollbar-width: thin; scrollbar-color: #c0c9ba transparent; }
.support-ticket-row { padding: 15px 12px; width: 100%; text-align: left; color: var(--portal-ink); border: 1px solid transparent; border-radius: 9px; background: transparent; }
.support-ticket-row:hover { background: #ecf0e6; }
.support-ticket-row[aria-current="true"] { background: #fffefa; border-color: #cdd6c5; }
.support-ticket-row-top { display: flex; justify-content: space-between; align-items: center; gap: 8px; font-size: 11px; color: var(--support-muted); margin-bottom: 8px; }
.support-ticket-row-title { display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden; overflow-wrap: anywhere; font-size: 13px; line-height: 1.55; font-weight: 600; }
.support-ticket-row-bottom { display: flex; align-items: center; gap: 5px; margin-top: 9px; font-size: 11px; color: var(--support-muted); }
.support-ticket-row-bottom i { width: 5px; height: 5px; border-radius: 50%; background: #788778; flex-shrink: 0; }
.support-ticket-row-bottom[data-status="waiting_investor"] { color: #785115; font-weight: 600; }
.support-ticket-row-bottom[data-status="waiting_investor"] i { background: #b58226; }
.support-ticket-row-bottom[data-status="in_progress"] i { background: #377950; }
.support-inbox-note { margin-top: auto; padding: 28px 8px 6px; font-size: 11px; line-height: 1.7; color: var(--support-muted); }
.support-list-state { text-align: center; padding: 30px 12px; color: var(--support-muted); font-size: 13px; }
.support-list-state h3 { font-size: 14px; color: var(--portal-ink); margin: 0 0 9px; }
.support-list-state p { line-height: 1.6; margin: 0 0 12px; }
.support-canvas { min-width: 0; }
.support-compose { padding: 34px 42px 30px; max-width: 850px; margin: 0 auto; }
.support-panel-heading { margin-bottom: 26px; }
.support-panel-heading h2 { margin: 0 0 8px; font-size: 24px; line-height: 1.25; font-weight: 600; letter-spacing: -.02em; }
.support-panel-heading p { margin: 0; font-size: 13px; color: var(--support-muted); }
.ag-support-page .support-ticket-form { display: block; }
.ag-support-page .portal-field-label { color: var(--portal-ink); font-size: 12px; font-weight: 600; margin: 0 0 8px; }
.ag-support-page .support-choice-grid { display: flex; flex-wrap: wrap; gap: 6px; }
.ag-support-page .support-choice-fieldset { margin: 0 0 20px; padding: 0; border: 0; }
.ag-support-page .support-choice-visual { min-height: 39px; padding: 8px 11px; gap: 7px; border-radius: 8px; border: 1px solid var(--support-line); background: transparent; box-shadow: none; }
.ag-support-page .support-choice-visual b { font-size: 11px; font-weight: 500; white-space: nowrap; }
.ag-support-page .support-choice-icon { width: 15px; height: 15px; border: 0; border-radius: 0; background: transparent; color: var(--support-muted); }
.ag-support-page .support-choice-icon svg { width: 15px; height: 15px; }
.ag-support-page .support-choice-card > input:checked + .support-choice-visual { background: #f5ecd8; border-color: #c6a365; box-shadow: none; }
.ag-support-page .support-choice-card > input:checked + .support-choice-visual .support-choice-icon { color: #805b1d; background: transparent; }
.ag-support-page .support-choice-card > input:checked + .support-choice-visual b { font-weight: 600; }
.ag-support-page .portal-input, .ag-support-page .portal-textarea { background: #fff; border: 1px solid #cdd5cb; border-radius: 8px; color: var(--portal-ink); font-size: 13px; padding: 12px 14px; box-shadow: none; }
.ag-support-page .portal-input::placeholder, .ag-support-page .portal-textarea::placeholder { color: var(--support-muted); }
.ag-support-page .portal-input { min-height: 44px; }
.ag-support-page .portal-input[aria-invalid="true"], .ag-support-page .portal-textarea[aria-invalid="true"] { border-color: var(--portal-danger); }
.ag-support-page .support-topic-suggestions { margin: 8px 0 18px; gap: 5px 12px; }
.ag-support-page .support-topic-chip { border: 0; border-radius: 0; background: transparent; padding: 3px 0; color: var(--support-muted); font-size: 10px; text-align: left; text-decoration: underline; text-decoration-color: #c6cdc0; text-underline-offset: 3px; }
.ag-support-page .support-topic-chip:hover, .ag-support-page .support-topic-chip.is-selected { color: var(--portal-ink); background: transparent; }
.ag-support-page .support-project-field { margin: 0 0 18px; }
.ag-support-page .support-project-field .portal-field-label small { font-weight: 400; color: var(--support-muted); margin-left: 5px; }
.ag-support-page .support-combobox-button { min-height: 44px; border-radius: 8px; background: #fff; padding: 11px 14px; border-color: #cdd5cb; }
.ag-support-page .support-combobox-button > span { min-width: 0; }
.ag-support-page .support-combobox-button b { font-size: 13px; font-weight: 400; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.ag-support-page .support-combobox-button small { display: none; }
.ag-support-page .support-combobox-menu { border-radius: 9px; max-height: 220px; z-index: 15; }
.ag-support-page .support-combobox-option { min-height: 44px; }
.ag-support-page .support-message-field { position: relative; }
.ag-support-page #ticketMessage { min-height: 132px; resize: vertical; padding-bottom: 30px; line-height: 1.6; }
.support-char-count { position: absolute; right: 12px; bottom: 10px; color: var(--support-muted); font-size: 10px; pointer-events: none; background: #fff; }
.ag-support-page .portal-form-message { font-size: 12px; min-height: 0; margin: 10px 0 0; }
.ag-support-page .portal-form-message:empty { display: none; }
.support-send-row { display: flex; justify-content: space-between; align-items: center; gap: 16px; margin-top: 22px; }
.support-send-row p { margin: 0; font-size: 11px; line-height: 1.6; color: var(--support-muted); }
.ag-support-page .portal-button { min-height: 44px; border-radius: 8px; padding: 12px 18px; font-size: 12px; gap: 9px; }
.ag-support-page .portal-button svg { width: 17px; height: 17px; }
.support-text-button { display: inline-flex; align-items: center; gap: 6px; padding: 6px 0; border: 0; background: transparent; color: var(--portal-ink); font-size: 12px !important; }
.support-text-button:hover { text-decoration: underline; text-underline-offset: 3px; }
.support-text-button svg { width: 17px; height: 17px; }
.support-mobile-toolbar { display: none; }
.support-conversation { display: flex; flex-direction: column; height: 100%; min-height: 686px; }
.support-conversation-head { display: flex; justify-content: space-between; gap: 16px; align-items: flex-start; padding: 30px 32px 18px; }
.support-detail-meta { margin: 0 0 8px; font-size: 11px; color: var(--support-muted); }
.support-conversation-head h2 { font-size: 21px; font-weight: 600; letter-spacing: -.02em; line-height: 1.4; margin: 0; overflow-wrap: anywhere; }
.ag-support-page .ticket-status { font-size: 10px; font-weight: 500; white-space: nowrap; padding: 5px 9px; border: 0; border-radius: 6px; background: #edf0e9; color: #3b5945; margin-top: 2px; }
.ag-support-page .ticket-status[data-tone="pending"] { background: #f5ecd8; color: #785115; }
.support-status-hint { font-size: 12px; color: var(--support-muted); line-height: 1.5; padding: 0 32px 18px; margin: 0; border-bottom: 1px solid var(--support-line); }
.support-messages { display: flex; flex-direction: column; gap: 20px; padding: 28px 32px; overflow-y: auto; max-height: 470px; min-height: 250px; flex: 1; scrollbar-width: thin; scrollbar-color: #c0c9ba transparent; }
.support-message { max-width: 86%; align-self: flex-start; }
.support-message[data-own="true"] { align-self: flex-end; }
.support-message-author { display: flex; gap: 8px; align-items: baseline; color: var(--support-muted); font-size: 10px; margin-bottom: 7px; }
.support-message-author b { font-weight: 600; color: var(--portal-ink); }
.support-message[data-own="true"] .support-message-author { justify-content: flex-end; }
.support-message-body { padding: 14px 16px; border-radius: 2px 10px 10px 10px; background: #f1f3ed; color: var(--portal-ink); font-size: 13px; line-height: 1.7; white-space: pre-wrap; overflow-wrap: anywhere; }
.support-message[data-own="true"] .support-message-body { background: #e8eee1; border-radius: 10px 2px 10px 10px; }
.support-reply-form { padding: 20px 32px 24px; border-top: 1px solid var(--support-line); }
.ag-support-page #ticketReply { min-height: 92px; resize: vertical; line-height: 1.6; }
.support-reply-actions { display: flex; justify-content: space-between; align-items: center; gap: 14px; margin-top: 12px; }
.support-reply-actions .portal-button { margin-left: auto; flex-shrink: 0; }
.support-closed-note { padding: 24px 32px; font-size: 12px; color: var(--support-muted); border-top: 1px solid var(--support-line); margin: 0; }
.support-help { display: grid; grid-template-columns: 310px minmax(0,1fr); gap: 40px; padding: 36px 0 0; }
.support-help-intro h2 { margin: 0 0 10px; font-size: 17px; font-weight: 600; letter-spacing: -.02em; }
.support-help-intro p { font-size: 12px; color: var(--support-muted); margin: 0; }
.support-help-links { display: flex; flex-wrap: wrap; gap: 10px 18px; margin-top: 22px; }
.support-help-links a { color: var(--portal-ink); font-size: 11px; }
.ag-support-page .support-faq { display: block; margin: 0; }
.ag-support-page .support-faq-item { border: 0; border-bottom: 1px solid #d9d9cb; border-radius: 0; background: transparent; }
.ag-support-page .support-faq-trigger { padding: 16px 0; min-height: 48px; font-size: 12px; font-weight: 500; }
.ag-support-page .support-faq-item:first-child .support-faq-trigger { padding-top: 0; min-height: 32px; }
.ag-support-page .support-faq-answer { margin: 0; padding: 0 26px 16px 0; color: var(--support-muted); font-size: 12px; line-height: 1.7; }
.support-guest { display: grid; grid-template-columns: 1fr 1fr; align-items: center; gap: 60px; padding: 56px; background: #fffefa; border: 1px solid var(--support-line); border-radius: 16px; }
.support-guest-symbol { display: block; margin-bottom: 20px; color: #87621f; }
.support-guest-symbol svg { width: 32px; height: 32px; }
.support-guest h2 { margin: 0 0 14px; font-size: 28px; letter-spacing: -.03em; }
.support-guest p { max-width: 45ch; font-size: 14px; color: var(--support-muted); line-height: 1.8; }
.support-guest-login { padding: 20px 0 20px 42px; border-left: 1px solid var(--support-line); }
.support-guest-login h3 { margin: 0 0 12px; font-size: 18px; }
.support-guest-login > span { display: block; font-size: 11px; color: var(--support-muted); margin-top: 22px; }
.support-guest-login > span a { color: var(--portal-ink); }
@media (max-width: 1100px) {
  .support-workspace { grid-template-columns: 270px minmax(0,1fr); }
  .support-compose { padding: 28px 26px; }
  .support-help { grid-template-columns: 270px minmax(0,1fr); gap: 26px; }
  .ag-support-page .support-choice-visual { padding: 8px 9px; }
  .support-conversation-head, .support-messages, .support-reply-form { padding-left: 24px; padding-right: 24px; }
}
@media (max-width: 820px) {
  .support-main { padding: 26px 24px 48px; }
  .support-page-head { margin-bottom: 22px; }
  .support-page-head h1 { font-size: 30px; }
  .support-page-head p { max-width: 36ch; font-size: 13px; line-height: 1.6; }
  .support-email small { display: none; }
  .support-email { gap: 7px; }
  .support-email span span { font-size: 12px; }
  .support-workspace { display: block; min-height: 0; }
  .support-workspace[data-view="tickets"] .support-canvas { display: none; }
  .support-workspace:not([data-view="tickets"]) .support-inbox { display: none; }
  .support-inbox { border: 0; border-radius: 16px; min-height: 550px; padding: 22px; }
  .support-ticket-list { max-height: none; }
  .support-ticket-row { padding: 18px 12px; }
  .support-ticket-row-title { font-size: 14px; }
  .support-filters button { min-height: 40px; font-size: 12px; padding-inline: 14px; }
  .support-mobile-toolbar { display: flex; align-items: center; justify-content: space-between; margin: 0 26px; padding: 10px 0; border-bottom: 1px solid var(--support-line); }
  .support-mobile-toolbar .support-text-button { min-height: 36px; }
  #mobileTicketCount { color: var(--support-muted); margin-left: 3px; }
  .support-compose { padding: 26px; max-width: none; }
  .support-conversation { min-height: 630px; }
  .support-help { display: block; padding-top: 32px; }
  .support-help-intro { margin-bottom: 26px; }
  .support-help-links { margin-top: 14px; }
  .support-guest { gap: 24px; padding: 30px; }
  .support-guest-login { padding-left: 24px; }
}
@media (max-width: 520px) {
  .support-main { padding: 22px 16px 36px; }
  .support-page-head { display: block; }
  .support-page-head h1 { font-size: 28px; }
  .support-page-head p { max-width: none; }
  .support-email { display: inline-flex; margin-top: 14px; }
  .support-email > svg { width: 17px; height: 17px; }
  .support-workspace, .support-guest { border-radius: 12px; }
  .support-inbox { border-radius: 12px; padding: 18px 14px; }
  .support-compose { padding: 22px 18px; }
  .support-mobile-toolbar { margin: 0 18px; }
  .support-panel-heading { margin-bottom: 23px; }
  .support-panel-heading h2 { font-size: 23px; }
  .support-panel-heading p { font-size: 12px; }
  .ag-support-page .support-choice-visual { min-height: 42px; padding: 9px 12px; }
  .ag-support-page .support-choice-card:last-child { grid-column: auto; }
  .ag-support-page .support-choice-card:last-child .support-choice-visual { min-height: 42px; }
  .ag-support-page .support-topic-suggestions { gap: 4px 12px; }
  .ag-support-page .support-topic-chip { min-height: 30px; font-size: 11px; }
  .ag-support-page .portal-input, .ag-support-page .portal-textarea { font-size: 16px; }
  .ag-support-page .portal-input::placeholder, .ag-support-page .portal-textarea::placeholder { font-size: 13px; }
  .ag-support-page #ticketMessage { min-height: 150px; }
  .support-send-row { flex-direction: column-reverse; align-items: stretch; gap: 12px; margin-top: 18px; }
  .support-send-row p { text-align: center; }
  .support-send-row p br { display: none; }
  .support-conversation-head { flex-direction: column; gap: 10px; padding: 22px 18px 12px; }
  .support-conversation-head h2 { font-size: 20px; }
  .support-status-hint { padding: 0 18px 16px; }
  .support-messages { padding: 22px 18px; max-height: none; }
  .support-message { max-width: 94%; }
  .support-message-body { font-size: 13px; padding: 12px 14px; }
  .support-message-author { flex-wrap: wrap; gap: 4px 8px; }
  .support-reply-form { padding: 18px; }
  .support-closed-note { padding: 22px 18px; }
  .support-help-intro h2 { font-size: 18px; }
  .ag-support-page .support-faq-trigger { font-size: 13px; }
  .support-guest { display: block; padding: 28px 22px; }
  .support-guest h2 { font-size: 26px; }
  .support-guest-login { margin-top: 26px; padding: 24px 0 0; border: 0; border-top: 1px solid var(--support-line); }
}
.ag-support-page .support-project-notice { padding: 12px; font-size: 12px; line-height: 1.6; color: var(--support-muted); }
.ag-support-page .support-combobox-button[aria-invalid="true"] { border-color: var(--portal-danger); }
/* Consolidated responsive and hierarchy corrections after visual inspection. */
.support-page-head h1 { font-weight: 700; }
.support-guest h2, .support-guest h3 { font-weight: 600; }
.ag-support-page .portal-button { font-weight: 600; }
.ag-support-page .support-message-field { margin-bottom: 18px; }
.support-conversation-tools { display: flex; align-items: center; gap: 8px; flex-shrink: 0; }
.support-guest-login p { margin: 0 0 20px; }
@media (max-width: 520px) {
  .ag-support-page .support-choice-grid { display: grid; grid-template-columns: repeat(3,minmax(0,1fr)); }
  .ag-support-page .support-choice-icon { display: none; }
  .ag-support-page .support-choice-visual { padding: 9px 5px; justify-content: center; }
  .ag-support-page .support-choice-visual b { font-size: 11px; }
  .ag-support-page .support-topic-suggestions { flex-wrap: nowrap; overflow-x: auto; scrollbar-width: thin; scrollbar-color: #c0c9ba transparent; }
  .ag-support-page .support-topic-chip { flex-shrink: 0; }
  .support-conversation-tools { width: 100%; justify-content: space-between; }
}